Official Policy

Livio Warranty

A commitment to quality, backed by responsible support.

12 Mos

Coverage period

Authorized

Dealer processing

What Is Covered

Standard 12-Month Protection

Every Livio storage product is backed by our dependable warranty covering materials and assembly.

Structure
Finish
Hardware

Manufacturing Defects

Powder Coating

Locks & Hinges

Coverage against defects in materials and workmanship, including weld failures under normal residential use.

Protection against powder coating peeling or flaking resulting directly from manufacturing processes.

Reliable operation of supplied locks, hinges, drawer channels, and hardware against manufacturing defects.

Service Policy

Claims Procedure and Conditions

Warranty claims are processed exclusively through authorized Livio dealers upon presentation of the original purchase invoice. Customers should inspect products immediately upon delivery before installation, reporting any missing components, transit damage, or visible finish defects without delay.

Livio reserves the sole discretion to repair, supply replacement components, or replace affected products upon approval. Approved repairs restore functionality, though refinished steel surfaces may show slight inherent texture differences. Logistics expenses, courier charges, and transport remain the customer's responsibility.